Privacy Policy

In the following Statement, “we” shall refer to Aerosim (HK) Ltd.

What is this document?

This Statement describes what personally identifiable information you can share with us on our website, mobile application and related, how that information is stored, how we use that information, and what information Aerosim, any of our officer, director, or employee thereof, and any other person associated with the creation of our website, mobile application or its contents would make use of. For a description of our devices and, please refer our Terms of Conditions.

For the purpose of this Privacy Statement, “Personally Identifiable Information” means any information that, by itself or in combination with other information, identifies or can reasonably be used to identify an individual, such as their name, email address, telephone number, address, or date of birth. Personally Identifiable Information does not include information that is anonymized, or publicly available information that has not been combined with non-public Personally Identifiable Information.

Why should I read this Privacy Statement?

When you sign up for our devices or services in writing, oral, electronic or other machine-readable form, we ask you to confirm that you have read and agree to this Statement. This means that by submitting Personally Identifiable Information and other information to us, you consent to the collection, use, and disclosure of such information as set out in this Statement.

What information do we collect?

This section sets out what Personally Identifiable Information we may collect from you when you use our devices or services:

Information about your Profile: We collect information you provide when you apply for use of our devices or access of our services, including your name, sex, date of birth, contact number email address. You can provide us with additional optional personal information to personalise your experience with Aerosim.

Why do we ask you for certain types of information?

The devices and services offered by Aerosim often depend on participants’ number, individual age group and education level. This data helps us to provide you with a personalised aviation simulation experience. Your Personally Identifiable Information is not visible to other users. This data is only visible to shareholders, directors, officers, employees, and professional advisors, agents, consultants and sub-contractors (the “Third Parties”) who are directly concerned with the devices or services supplied to you on a need-to-know basis.

How do we use your information?

We will use your Personally Identifiable Information only for the purpose for which it was provided, as well as other purposes for which you have given consent. This includes, but is not limited to, the following purposes:

  1. Administration of your Profile: We use your profile information and your previous transaction history with Aerosim to help you better understand, stay engaged with, and track your aviation experience and to present you with personalised, relevant information. Your email address is used to create, log into, and manage your account on our website.
  2. Marketing: You may subscribe or unsubscribe to receive marketing communications from us, such as announcements of new features. Please note that we have a strict “No-Spam” policy. We do not share email addresses or other contact information with third-parties without your permission.
  3. Notifications: We will ask you if you want to receive notifications when you purchase our devices or services. If you agree, Aerosim may send you email, SMS, or messages, providing you with related reminders or updates.

We also may use your Personally Identifiable Information to comply with our legal obligations, resolve disputes, and enforce our agreements, as required and/or allowed by applicable privacy laws.

Automated decision making and profiling

We use any relevant information in your profile to create better devices or services you have your future use, and to generate better inquiries to your questions regarding our devices or services. Your experience on the site and/or our mobile applications is tailored to you based on the profile information you provide. The information you provide is not used for advertising.

Disclosing Personally Identifiable Information to Third-parties

Any Personally Identifiable Information that you provide to us will be used for our purposes only. We do not share Personally Identifiable Information with other individuals or other companies other than as described in this Statement.

With whom do we share your Personally Identifiable Information?

In some instances, we may retain other companies and individuals to perform functions on our behalf, including, but not limited to, website developers, IT services providers, shipping or direct mail organisations, storage facilities, or parties assisting us in a recruitment process.

Such third-parties may be provided with access to your Personally Identifiable Information to perform the functions for which they have been retained. Our agreements with these third-parties will not permit them to use your Personally Identifiable Information for any other purposes and commit them to comply with applicable data privacy standards.

We further may disclose any information, including Personally Identifiable Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

Who else can see your Personally Identifiable Information?

All Personally Identifiable Information is stored securely in your Profile, which is not visible to other users. Revealing Personally Identifiable Information in content publicly visible on is not permitted under our Terms and Conditions.


Aerosim use industry-standard security safeguards to help protect the security of your Personally Identifiable Information from unauthorised access, use, or disclosure. We also maintains standard physical and electronic procedural safeguards that limit access to your Personally Identifiable Information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your Personally Identifiable Information.


A “cookie” is a data element that a website can send to your browser, which may then be stored on your system. We use different kinds of cookies on the Site. For detailed information, please see our Terms and Conditions.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of ourSite. Furthermore, you can prevent Google’s collection and use of data (e.g., cookies and IP address) by downloading and installing the browser plug-in available under:

Further information about how Google uses advertising cookies can be found at:

Third-party Sites

Our Site may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than Aerosim, and the operator of that website may have different privacy policies. Aerosim shall not not responsible for the individual privacy practices of those sites. We encourage you to investigate the privacy policies of these third-party operators.

How Long We Store Your Personally Identifiable Information

Personally Identifiable Information will be stored as long as the information is required to fulfil our legitimate business needs or the purposes for which the information was collected, or for as long as is required by law.

Revisions to this Privacy Statement

We reserve the right to change this Statement at any time whereby relevant changes take effect for the future. The applicable version of this Statement shall be available on our Site.

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